RETURNS AND REFUND POLICY

Return Policy: Didn't like something? Return unused items within 30 Days! 30 Day Return Guarantee!

If you are not 100% satisfied with your purchase you can return any unused item(s) for a full refund of the product's purchase price less the original shipping costs. The 30 Day Guarantee allows the purchaser to return any unused or unopened items within 30 days of the date the item was delivered. The customer is responsible for return shipping costs. The 30 Day Return Guarantee is only available within the contiguous U.S. (lower 48 states). CPAPfix reserves the right to refuse to extend the 30 Day Return Guarantee to anyone we judge to be abusing it.

IMPORTANT: YOU MUST request an RMA before returning the items. Items returned without an RMA will be refused and/or discarded.

Defective Product?

If the product is defective within the warranty period and you have the original packing, contact us and we will provide you with a return authorization number (RMA number). We will try to communicate with the manufacturer on your behalf to have the item fixed or replaced with the exact or like item under the warranty policy. Shipping cost associated to return merchandise to CPAPfix is not covered in any warranty situation.
Returning an unwanted item?
Non-defective and unopened/unused Machines, Parts, and Batteries must be returned with their original packaging within 30 days of the delivery date in order to receive a refund, less the original shipping costs.

SHIPPING POLICY

Fast Shipping: Free shipping on all domestic USA orders

Just because we offer free shipping doesn’t mean it should take a long time. Most orders ship same day if placed by 5 PM EST Monday - Friday. Free shipping only applies to the US lower 48 states where USPS will deliver.

Need your order faster? Please contact us for order shipping upgrades. Most orders within the lower 48 states will deliver between 2-4 days after placing the order with us.

Shipping Information

All domestic orders will be shipped USPS, FedEx, or UPS Ground unless otherwise specified.

Shipping to a PO Box? Orders shipping to PO Boxes are always shipped via the US Postal Service (USPS). All standard shipping and service rates apply.

United States Postal Holidays for 2019

Monday, January 1 - New Year's Day
Monday, January 21 - Martin Luther King Jr. Birthday
Monday, February 18 - Presidents Day (Observed)
Monday, May 27 - Memorial Day
Thursday, July 4 - Independence Day
Monday, September 2 - Labor Day
Monday, October 14 - Columbus Day
Monday, November 11 - Veterans Day (Observed)
Thursday, November 28 - Thanksgiving Day
Wednesday, December 25 - Christmas Day

Shipping Errors
Any discrepancy, including wrong items or missing items, must be reported to CPAPfix within 2 days of receipt. We will not be responsible for lost or damaged shipments discovered after 2 days.

RETURNS AND REFUND POLICY

Return Policy: Didn't like something? Return unused items within 30 Days! 30 Day Return Guarantee!

If you are not 100% satisfied with your purchase you can return any unused item(s) for a full refund of the product's purchase price less the original shipping costs. The 30 Day Guarantee allows the purchaser to return any unused or unopened items within 30 days of the date the item was delivered. The customer is responsible for return shipping costs. The 30 Day Return Guarantee is only available within the contiguous U.S. (lower 48 states). CPAPfix reserves the right to refuse to extend the 30 Day Return Guarantee to anyone we judge to be abusing it.

IMPORTANT: YOU MUST request an RMA before returning the items. Items returned without an RMA will be refused and/or discarded.

Defective Product?

If the product is defective within the warranty period and you have the original packing, contact us and we will provide you with a return authorization number (RMA number). We will try to communicate with the manufacturer on your behalf to have the item fixed or replaced with the exact or like item under the warranty policy. Shipping cost associated to return merchandise to CPAPfix is not covered in any warranty situation.
Returning an unwanted item?
Non-defective and unopened/unused Machines, Parts, and Batteries must be returned with their original packaging within 30 days of the delivery date in order to receive a refund, less the original shipping costs.

SHIPPING POLICY

Fast Shipping: Free shipping on all domestic USA orders

Just because we offer free shipping doesn’t mean it should take a long time. Most orders ship same day if placed by 5 PM EST Monday - Friday. Free shipping only applies to the US lower 48 states where USPS will deliver.

Need your order faster? Please contact us for order shipping upgrades. Most orders within the lower 48 states will deliver between 2-4 days after placing the order with us.

Shipping Information

All domestic orders will be shipped USPS, FedEx, or UPS Ground unless otherwise specified.

Shipping to a PO Box? Orders shipping to PO Boxes are always shipped via the US Postal Service (USPS). All standard shipping and service rates apply.

United States Postal Holidays for 2019

Monday, January 1 - New Year's Day
Monday, January 21 - Martin Luther King Jr. Birthday
Monday, February 18 - Presidents Day (Observed)
Monday, May 27 - Memorial Day
Thursday, July 4 - Independence Day
Monday, September 2 - Labor Day
Monday, October 14 - Columbus Day
Monday, November 11 - Veterans Day (Observed)
Thursday, November 28 - Thanksgiving Day
Wednesday, December 25 - Christmas Day

Shipping Errors
Any discrepancy, including wrong items or missing items, must be reported to CPAPfix within 2 days of receipt. We will not be responsible for lost or damaged shipments discovered after 2 days.